Privacy & policy
At Eloria, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit or shop on our website.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit or place an order on Eloria, we may collect the following information:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information (processed securely through trusted payment providers)
- Order History
- Device Information
- IP Address
- Browser Information
- Cookies and Website Usage Data
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations and shipping updates
- Provide customer support
- Improve our website and shopping experience
- Prevent fraud and unauthorized activities
- Respond to your inquiries
- Send promotional offers (only when you choose to receive them)
Cookies
Eloria uses cookies to improve your browsing experience. Cookies help us remember your preferences, keep products in your shopping cart, analyze website traffic, and provide a better shopping experience.
You can disable cookies through your browser settings at any time.
Payment Security
Your payment information is processed through secure and trusted payment gateways. Eloria does not store your complete debit card, credit card, or banking details on our servers.
Shipping & Delivery Information
To complete your orders, we share only the necessary information with our trusted shipping partners. This information is used solely for delivering your purchased products safely and on time.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
Although we take every reasonable precaution, no online system can guarantee 100% security.
Your Rights
You have the right to:
- Access your personal information
- Request correction of incorrect information
- Request deletion of your personal data (where applicable)
- Unsubscribe from promotional emails
- Contact us regarding any privacy concerns
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us.
Eloria
Email: support@eloria.com
Phone: +91 98765 43210
Address: New Delhi, India
We are always happy to assist you and answer any questions regarding your privacy and shopping experience.